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TERMS & CONDITIONS

Clear terms. Clear expectations.

These Terms & Conditions govern access to this website and work provided by Wexen. Read them carefully before beginning a project or purchasing agreed work.

If a separate written agreement covers your work, review it together with these terms.

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1. About Wexen

Wexen helps businesses manage repetitive work and simplify their operations so they can focus on their primary business goals. These Terms & Conditions apply to access to this website and work provided by Wexen.

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2. Scope of Work

The work, deliverables, responsibilities, timelines and requirements will be mutually agreed before work begins. Additional work or changes outside the original scope may require a revised quotation, additional payment or an updated timeline. Wexen may decline requests that are unlawful, unethical, unsafe or outside its operational capabilities.

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3. Client Responsibilities

Clients agree to:

  • Provide accurate project information, instructions and necessary materials.
  • Supply authorised access to relevant accounts and business tools when agreed.
  • Ensure submitted content, documents, images and data can legally be shared and used.
  • Respond to project questions and approval requests within a reasonable time.
  • Remain responsible for business decisions, account ownership and legal compliance.
  • Never provide information or access they are not authorised to share.

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4. Confidentiality and Data Protection

Wexen respects the confidentiality of client information and business operations. Reasonable measures are taken to protect documents, account access, customer information, credentials and other confidential materials shared for agreed work. Client information is accessed and used only as reasonably necessary to perform agreed work, maintain operations or meet legal obligations. Wexen does not claim ownership of client-owned confidential information and does not intentionally sell or disclose it to unrelated parties.

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5. Pricing and Payments

Charges, payment schedules, deposits and applicable additional costs will be communicated before work begins. Clients agree to pay according to the agreed quotation or invoice. Unless otherwise agreed in writing, work may be delayed or suspended if payment is overdue. Applicable taxes, transaction fees or third-party charges will be communicated where relevant.

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6. Project Timelines and Delivery

Wexen aims to complete work within mutually agreed timelines. Delivery may be affected by delayed client responses, incomplete information, unexpected technical issues, third-party platform restrictions or changes in requirements. Wexen will make reasonable efforts to communicate significant delays and revised expectations.

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7. Revisions and Modifications

Revisions follow the scope and revision limits agreed before work starts. Requests that substantially change the original requirements may be treated as additional work and charged separately.

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8. Intellectual Property Rights

Unless otherwise agreed in writing, clients retain ownership of materials and information they provide. Ownership and permitted use of final deliverables follow the terms agreed in the relevant proposal, invoice or work agreement. Where a full ownership transfer is agreed, it may be subject to receipt of outstanding payments. Wexen retains ownership of its pre-existing tools, processes, templates, methods and proprietary materials. Neither party may use the other party’s trademarks, branding or intellectual property without appropriate permission.

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9. Third-Party Services

Some work may depend on external platforms, software, hosting providers, advertising networks or payment systems. Wexen does not control these independent providers and cannot guarantee their availability, performance, policies or continued operation. Clients remain responsible for complying with third-party terms and maintaining ownership of their accounts.

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10. Cancellation and Termination

Either party may request cancellation or termination in accordance with the agreed work terms. Clients remain responsible for payment for completed work, approved expenses and non-refundable commitments made before cancellation. Wexen may suspend or terminate work in cases involving non-payment, unlawful requests, misuse, abusive conduct or serious contractual violations.

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11. Limitation of Liability

Wexen will make reasonable efforts to provide reliable and professional work but cannot guarantee specific business outcomes, sales figures, advertising performance, search rankings or revenue growth. To the extent permitted by applicable law, Wexen will not be liable for indirect or consequential losses arising from circumstances beyond its reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

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12. Changes to These Terms

Wexen may update these Terms & Conditions to reflect changes in business practices or legal requirements. Updated terms will be published on this website.

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13. Contact Information

For questions, concerns or clarification regarding these terms, contact Wexen at the address below.

adityakohli645@gmail.com

For questions about this page, use the contact details above.

QUESTIONS ABOUT THESE TERMS?

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